Download a testimonial from Captain Ken Gray, Harbour Master and Port Manager, Cromarty Firth Port Authority, Invergordon  - click here

Testimonial from SEPA, Dingwall

“NLP Highland has convinced me that a number of the principles underlying NLP can assist in improving SEPA’s day to day communication with its customers and other stakeholders which is so vital for the ongoing protection of our environment and the promotion of sustainable development. This can be achieved without necessarily acquiring a detailed knowledge of NLP and all of its associated technical jargon."  Tom Inglis,  Head of Environmental Protection and Improvement

Feedback from SEPA Dingwall  August 2007

Participants are asked to respond anonymously to the following questions:

• What would you say to another person taking this training?

“Take the opportunity”, I’d recommend it”, “that they would find it interesting, useful and enjoyable.” ”It’s beneficial because it makes you think about and question the ways in which you communicate.” “It is worthwhile and enjoyable.” “Try and ignore the jargon.” 

• One thing I appreciated about the trainer is:

“Relaxed nature of the course”, “Approachable, happy to be challenged.”  “Flexibliity and accommodating comments from the participants.”, “Her ability to regard observations made during the training.”, “her ability to pick up on points raised and provide advice which is relevant to SEPA situations.”, “Good communication and personable.”, “Openness.”, “Her flexibility in letting the banter flow, then guiding back to the place she wanted to be.”

 

About our Leadership & Management Course

"Great course, would recommend it to anyone who wishes to become more aware of how they interact with other people."   Donna Booth, CASE, Thurso

"Enjoyed the course, you created an atmosphere of trust and ease very quickly, great fun."   Lesley McPherson, E in E Area Co-ordinator for Ross and Cromarty